Security operator monitoring CCTV feeds on desktop screens

Monitoring

Remote CCTV viewing

Live streams and recorded playback from your phone or PC. Optional health checks alert you when a camera or drive goes offline.

Phone and desktop access

After handover we set up iOS and Android apps with named user accounts — admin for settings, view-only for staff who only need live check-ins. Store owners overseas can confirm shutters opened; facility managers can scan loading bays during night shift without a site visit.

Playback export saves MP4 clips for police reports, insurance, or internal review. We show your team how to search by date range and export without watermark where the NVR allows.

  • Separate logins per person — no shared admin password
  • Motion push for zones you define (e.g. gate after 11 pm)
  • Multi-site list if you operate several branches
  • Optional cloud backup on selected channels only
Mobile phone displaying a remote CCTV camera feed

Keeping the system online

A camera with a dead IR LED or a full drive fails quietly. Maintenance visits include remote ping checks, firmware updates, lens cleaning, and drive replacement before recording gaps appear.

Control room with multiple live CCTV feeds on display

Central desk view

HDMI output to a guard monitor for live wall display at reception or security post.

NVR storage checked during a maintenance visit

Drive health

SMART status reviewed; drives replaced proactively when wear thresholds are reached.

App setup is included with installation. Annual maintenance starts from SGD 480 for residential NVR systems and scales with channel count for commercial sites. Ask about maintenance.